Question 1

About your visit

Accepted Answer

Since this shop is an online shop, there is no actual store, but if you wish to sort by yourself, you can visit us and choose directly.   Since I often go out for business purposes, please contact me in advance by phone or inquiries.

Question 2

About returns and exchanges

Accepted Answer

We make every effort to ensure that the product is in good condition, but if you receive an initial defective product or a product that is different from your order, please contact us within 7 days after the product arrives.If you return the product without prior notice, we will not be able to replace it, so please be sure to contact us.  [In the following cases, we may not be able to accept returns or exchanges. ]● Products that have been soiled or damaged by the customer● Easy-to-copy products such as sheet music, CDs, and DVDs   ● The return period varies depending on the product, so please check each page.     Shipping and handling for returns   ● In case of initial failure / misdelivery → Our shop bears● For customer convenience → Customer burden     In the case of refund, we will refund by bank transfer or postal transfer within one week after the item is returned.

Question 3

About shipping

Accepted Answer

We will ship by either Sagawa Express, Yamato Transport, or Japan Post. We will choose the shipping company.

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