We make every effort to ensure that the product is in good condition, but if you receive an initial defective product or a product that is different from your order, please contact us within 7 days after the product arrives.If you return the product without prior notice, we will not be able to replace it, so please be sure to contact us.
[In the following cases, we may not be able to accept returns or exchanges. ]● Products that have been soiled or damaged by the customer● Easy-to-copy products such as sheet music, CDs, and DVDs
● The return period varies depending on the product, so please check each page.
Shipping and handling for returns
● In case of initial failure / misdelivery → Our shop bears● For customer convenience → Customer burden
In the case of refund, we will refund by bank transfer or postal transfer within one week after the item is returned.
